(Reject 38) 35.02 Required Program Update Released!

To download program updates from the Communications menu, use the following steps:

1. In order to download updates from the Communications menu, you must be logged into the tax software.
2. Click the Communications menu and select Get Program Updates
3. Click OK on the Program Update dialog box.
4. The Software will download the update.
5. The Program will Prompt you to Close and Reopen the program in order to apply the update

As always, it's a good idea to get in habit of every day when you first open the program to do:

1. Communications > Get Program Updates
2. Communications > Get Module Updates

2021 tax filing starts Feb 12th

 IRS has just released the following press release: https://www.irs.gov/newsroom/2021-tax-filing-season-begins-feb-12-irs-outlines-steps-to-speed-refunds-during-pandemic

2021 tax filing season begins Feb. 12; IRS outlines steps to speed refunds during pandemic

 

Key filing season dates

There are several important dates taxpayers should keep in mind for this year's filing season:

• January 15. IRS Free File opens. Taxpayers can begin filing returns through Free File partners; tax returns will be transmitted to the IRS starting Feb. 12. Tax software companies also are accepting tax filings in advance.
   
• January 29. Earned Income Tax Credit Awareness Day to raise awareness of valuable tax credits available to many people – including the option to use prior-year income to qualify.
   
• February 12. IRS begins 2021 tax season. Individual tax returns begin being accepted and processing begins.
   
• February 22. Projected date for the IRS.gov Where's My Refund tool being updated for those claiming EITC and ACTC, also referred to as PATH Act returns.
   
• First week of March. Tax refunds begin reaching those claiming EITC and ACTC (PATH Act returns) for those who file electronically with direct deposit and there are no issues with their tax returns.
   
• April 15. Deadline for filing 2020 tax returns.
   
• October 15. Deadline to file for those requesting an extension on their 2020 tax returns

Filing season opening

The filing season open follows IRS work to update its programming and test its systems to factor in the second Economic Impact Payments and other tax law changes. These changes are complex and take time to help ensure proper processing of tax returns and refunds as well as coordination with tax software industry, resulting in the February 12 start date.

The IRS must ensure systems are prepared to properly process and check tax returns to verify the proper amount of EIP's are credited on taxpayer accounts – and provide remaining funds to eligible taxpayers.

Although tax seasons frequently begin in late January, there have been five instances since 2007 when filing seasons did not start for some taxpayers until February due to tax law changes made just before the start of tax time.

Web version printing issue

Currently, right now there is a known issue not being able to print return.  This is being worked on right now and hopefully should have a resolution here shortly.  We will post an update on this post when it's been corrected.

Web Version Creating E-FIle Diagnostic Error

The following error shows up for people..

The ':UserAgentTxt' element is invalid - The value 'Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/65.0.3325.181 Safari/537.36' is invalid according to its datatype 'String' - The Pattern constraint failed.

This issue has been identified and will be fixed in the next update for the Web/Online Version.  The current fix is in "Q&A" testing.  Soon as we get notification of the fix, we will post on here.

Google Chrome Update breaks Check Printing

Google Chrome had recently released an update within the last 2 weeks.  This new update now prevents downloading checks through the use of their web browser.  Firefox utilizes the same drivers that Google Chrome uses, so its affected as well.

Unfortunately, you will have to use either Internet Explorer (Light blue E with a Golden Ring), or Microsoft Edge (Dark blue E on all Windows 10 computers)

Attention Internet Explorer Users:

Internet Explorer uses headers and footers when printing by default. Internet Explorer will not allow disabling automatically by the Online Check Printing application. You must disable these when printing checks or checks will not print correctly for cashing. To disable printing of headers and footers follow the instructions below:

1. Press the Tools button. Under the Print Menu, click Page Setup.

2. Make sure the settings are the same as shown below and click OK.

IRS Reject R0000-904-03 "Software ID in the Return Header must have passed testing for the form family and 'TaxYr'

This issue only affects the Installation Tax Software

To fix this reject, just go ahead and reinstall the 1040 Module update and this will fix the issue.  To do this simply follow these instructions in the Installation Tax Software itself

1. Log into any username in the Tax Software
2. Go to Tools > Utility/Setup Assistant
3. On the Utility Window, go to Tools > Uninstall Modules
4. Find and select US Individual 1040 and then hit [OK] at the bottom
5. Next, simply go to Communications > Get Module Updates

That's it!  You should be all set now.

You can also just download the latest 1040 update by logging into http://support.taxwise.com or by clicking this link here (1040 Version 6) to download the current 1040 version for when this post was created.

Routing Number Rejects with the IRS

We have been receiving reports on e-filing rejects. The 1040 e-file is rejected with the following message: RejectCode: R0000-906-02 Routing Transit Number (RTN) included in the return must be present in the e-File database. This is an issue that the IRS is working to resolve. Once they have a resolution, you will need to re-send the return. We will post updates as we receive them.